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Careers

Join Our Team

Utilize Health is a care management company dedicated to providing specialized support for individuals with complex needs. Join in our mission of improving the health and wellbeing of people with neurological conditions while lowering the overall cost of care.

View open positions below:

Care Manager

Care Manager

Hours: Salaried

Reports to: Clinical Operations

ABOUT US

Utilize Health is an early-stage care management company specializing in populations with complex needs. Our current focus is helping those with neurological diagnoses such as traumatic brain injury, spinal cord injury and stroke.

JOB OVERVIEW

The Care Manager is responsible for the coordination of care focused on patient transition through the Utilize Health patient journey. The Care Manager conducts care coordination visits in the community and in the member home setting. The Care Manager assumes responsibility for assisting members with navigating the healthcare system, facilitating communication and access with providers and community resources, providing patient and family education that supports self-management and reduces complications & sequelae, and interventions that address social determinates of health. The Care Manager acts as a patient advocate in supporting factors that impact customer satisfaction and overall health outcomes.

JOB RESPONSIBILITIES

  • Member of the Utilize Health multidisciplinary care coordination team, serving as an advocate from patient enrollment through graduation.
  • Serve as primary representative of Utilize Health to our members, working under the guidance of the Neuro Nurse and act as an advocate guiding members through their care needs.
  • Manage a member caseload through in-person, phone and electronic means of communications and coordination.
  • Conduct initial in-person visits with members to complete screenings and identify needs to assist members in making lifestyle adjustments, learn to self-manage their care, and anticipate complications associated with their condition.
  • In collaboration with the members, develop an individualized care plan with measurable goals, objectives, and interventions to ensure needs are met.
  • Implement interventions as identified in the member’s care plan.
  • Ensure timely and appropriate documentation.
  • Clearly document all member interactions in the electronic medical record platform, including care plan activities, screenings, visit notes, medical and social history, communications with or on the member’s behalf.
  • Perform care coordination activities to include continual monitoring of members’ physical and behavioral health needs, interventions, patient education, and development of an individualized care plan with measurable goals that ensure needs are met.
  • Consult with the Nurse on members’ progress and revise care plan as needed to address changes in the member’s condition, lack of progress toward goals, preference changes, and transitions in care settings.
  • Help members identify, access, and navigate community services/resources so they are better able to adopt healthy behaviors; help connect the dots in care coordination activities to ensure facilitation is seamless.
  • Help coach/educate members on self-care to improve to meet both personal and clinical goals.
  • Professionally interact with members’ care providers including primary care, specialists, therapists, counselors, and office staff.
  • Schedule provider appointments on behalf of members.
  • Accompany members to their appointments when needed.
  • Facilitate closing gaps in care by educating patients about preventive monitoring and working with physician practices to schedule diagnostic testing.
  • Improve outcomes by reducing hospital and emergency room admission, closing gaps in care, and actively coordinating care of individuals with a diagnosis of stroke, spinal cord injury or brain injury.
  • Demonstrate knowledge of community and care resources.

OTHER RESPONSIBILITIES:

  • Responsible for attending all in-services, continuing education, and annual health requirements.
  • Comply with all OSHA and safety policies, practices, and procedures. Report all unsafe practices or accidents to supervisor.
  • Comply with the relevant regulations concerning the privacy and security of patient’s protected health information (PHI) as established by the Health Insurance Portability and Accountability Act of 1996 (HIPAA)
  • Perform other duties as assigned.

MINIMUM QUALIFICATIONS:

  • Bachelor’s degree in a health-related field of counseling, psychology, or social work required.
  • Ability to travel within middle Tennessee.

EXPERIENCE

PREFERRED but not required:

  • Experience working in a community-based setting for at least 1 to 2 years.
  • Experience in case management or home health.
  • Experience working with people with neurological or other complex medical conditions.
  • Certified Special Populations Specialist (CSPS).

JOB KNOWLEDGE, SKILLS AND ABILITIES

  • Passion for working with the neuro population.
  • Demonstrated ability to provide care coordination.
  • Proficient in documenting care coordination activities in an electronic medical record.
  • Excellent oral and written communication skills.
  • Proficient in Microsoft Office Suite.

BENEFITS

Utilize Health offers a full, comprehensive benefit plan for you to participate in.

  • Medical Insurance
  • Health Savings Account
  • Dental Insurance
  • Vision Insurance
  • Basic Life and AD&D Insurance
  • Short- & Long-Term Disability
  • Supplemental Life Insurance
  • Cancer Insurance
  • Accident Insurance
  • Critical Illness Insurance
  • 401k – Retirement Plan
  • Paid Time Off
  • Calm App for mental health
  • Gym membership discounts

APPLY

To apply, send your resume and cover letter with the subject “Care Manager Application” using the link below.

Apply Now

Clinical Quality Nurse Manager

Clinical Quality Nurse Manager

Hours: Salaried

Reports to: Clinical Operations

ABOUT US

Utilize Health is a care management company whose mission is to improve the health and well-being of people with neurological conditions. Our specialized care management program offers a better way to manage brain injury, stroke, and spinal cord injury diagnoses allowing for better continuity of care and reduction of avoidable high-cost services. Utilize Health’s Care Managers and Nurses support members as an advocate through their healthcare journey, assisting them with physical, behavioral, functional, preventative and social determinants of health needs.

JOB OVERVIEW

The Clinical Quality Nurse Manager is responsible for ensuring quality throughout the Utilize Health patient journey. The Clinical Quality Nurse Manager collaborates with care managers to ensure optimal quality patient care coordination activities. The Clinical Quality Nurse Manager is responsible for monitoring and intervening to meet patient care measures including gaps in care, hospitalizations, and other clinical indicators aimed at improving health. The Clinical Quality Nurse Manager responds to clinical escalations from the care management team, creates and reviews comprehensive care plans, and overcomes barriers to care. The Clinical Quality Nurse Manager assumes responsibility for assisting patients with navigating the healthcare system, providing patient and family education that supports self-management and reduces complications & sequelae, and interventions that address social determinates of health. The Clinical Quality Nurse Manager acts as a patient advocate in supporting factors that impact customer satisfaction and overall health outcomes.

JOB RESPONSIBILITIES

  • Member of the Utilize Health multidisciplinary care coordination team, serving as an advocate and educator.
  • Provide care coordination, health promotion, care planning and transitional care activities.
  • Improve outcomes by reducing hospital and emergency room admission, closing gaps in care, and actively coordinating care of individuals with a diagnosis of stroke, spinal cord injury or brain injury.
  • Accurately tracks quality measures and intervenes when there is an opportunity to improve.
  • Coordinate care and manage quality measures ensuring Utilize Health program goals are met.
  • Perform care coordination activities to include continual assessments of patients’ physical and behavioral health needs, interventions, patient education and development of an individualized care plan with measurable goals that ensure needs are met.
  • Ensure patient’s daily medical, behavioral, and environmental needs are planned for and coordinated.
  • Demonstrate knowledge of community and care resources.
  • Participate in identification & enrollment of appropriate patients.
  • Participate in care team huddles, clinical case reviews, triages and warm handoffs.
  • Support patient access to care by serving as a liaison between the patient and care providers such as PCPs and specialists.
  • Assists in the development and dissemination of patient education including patient action plans.
  • Assists in transitions of care from hospital, acute rehab, or other inpatient care settings to home.
  • Ensure timely and appropriate documentation in the Electronic Health Record.

OTHER RESPONSIBILITIES:

  • Must maintain an active Tennessee Registered Nurse License.
  • Responsible for attending all in-services, continuing education and annual health requirements.
  • Comply with all OSHA and safety policies, practices, and procedures. Report all unsafe practices or accidents to supervisor.
  • Will be compliant with the relevant regulations concerning the privacy and security of patient’s protected health information (PHI) as established by the Health Insurance Portability and Accountability Act of 1996 (HIPAA)
  • Perform other duties as assigned.

BENEFITS:

Utilize Health offers a comprehensive benefits package, including:

  • Medical, Dental, and Vision Insurance
  • Health Savings Account (HSA)
  • Basic Life and AD&D Insurance
  • Short- & Long-Term Disability Coverage
  • Supplemental Life, Cancer, Accident, and Critical Illness Insurance
  • 401k Retirement Plan
  • Paid Time Off
  • Calm App subscription for mental health support
  • Gym membership discounts

QUALIFYING JOB KNOWLEDGE, SKILLS AND ABILITIES

  • Graduated from an accredited Registered Nurse Program
  • Compact or State of Tennessee Active Registered Nurse Licensure
  • American Heart Association’s BLS certification for HealthCare Providers required upon hire.
  • Two years of experience in clinical quality preferred. Case management or home health experience preferred.
  • Ability to travel
  • Neurological care experience.
  • Passion for working with the neurological population.
  • Demonstrated ability to provide care coordination.
  • Proficient in documenting care coordination activities in an electronic medical record.
  • Excellent oral and written communication skills.
  • Proficient in Microsoft Office Suite.

APPLY

To apply, send your resume and cover letter with the subject “Clinical Quality Nurse Manager Application” using the link below.

Apply Now

Licensed Practical Nurse (LPN)

Licensed Practical Nurse (LPN)

Hours: Salaried

Reports to: Clinical Operations

ABOUT US

Utilize Health is a care management company whose mission is to improve the health and well-being of people with neurological conditions. Our specialized care management program offers a better way to manage brain injury, stroke, and spinal cord injury diagnoses allowing for better continuity of care and reduction of avoidable high-cost services. Utilize Health’s Care Managers and Nurses support members as an advocate through their healthcare journey, assisting them with physical, behavioral, functional, preventative and social determinants of health needs.

JOB OVERVIEW

The Licensed Practical Nurse (LPN) is responsible for ensuring quality throughout the Utilize Health patient journey. The LPN collaborates with care managers to ensure optimal quality patient care coordination activities. The LPN is responsible for monitoring and intervening to meet patient care measures including gaps in care, hospitalizations, and other clinical indicators aimed at improving health. The LPN responds to clinical escalations from the care management team, creates and reviews comprehensive care plans, and overcomes barriers to care. The LPN assumes responsibility for assisting patients with navigating the healthcare system, providing patient and family education that supports self-management and reduces complications & sequelae, and interventions that address social determinates of health. The LPN acts as a patient advocate in supporting factors that impact customer satisfaction and overall health outcomes.

JOB RESPONSIBILITIES

  • Member of the Utilize Health multidisciplinary care coordination team, serving as an advocate and educator.
  • Provide care coordination, health promotion, care planning and transitional care activities.
  • Improve outcomes by reducing hospital and emergency room admission, closing gaps in care, and actively coordinating care of individuals with a diagnosis of stroke, spinal cord injury or brain injury.
  • Accurately tracks quality measures and intervenes when there is an opportunity to improve.
  • Coordinate care and manage quality measures ensuring Utilize Health program goals are met.
  • Perform care coordination activities to include continual assessments of patients’ physical and behavioral health needs, interventions, patient education and development of an individualized care plan with measurable goals that ensure needs are met.
  • Ensure patient’s daily medical, behavioral, and environmental needs are planned for and coordinated.
  • Demonstrate knowledge of community and care resources.
  • Participate in identification & enrollment of appropriate patients.
  • Participate in care team huddles, clinical case reviews, triages and warm handoffs.
  • Support patient access to care by serving as a liaison between the patient and care providers such as PCPs and specialists.
  • Assists in the development and dissemination of patient education including patient action plans.
  • Assists in transitions of care from hospital, acute rehab, or other inpatient care settings to home.
  • Ensure timely and appropriate documentation in the Electronic Health Record.

OTHER RESPONSIBILITIES:

  • Maintain an active Tennessee LPN License.
  • Attend all required in-services, continuing education sessions, and annual health requirements.
  • Adhere to all OSHA and safety policies and procedures, reporting any unsafe practices or accidents promptly.
  • Ensure compliance with HIPAA regulations regarding patient privacy and security.
  • Fulfill any other duties as assigned.

BENEFITS:

Utilize Health offers a comprehensive benefits package, including:

  • Medical, Dental, and Vision Insurance
  • Health Savings Account (HSA)
  • Basic Life and AD&D Insurance
  • Short- & Long-Term Disability Coverage
  • Supplemental Life, Cancer, Accident, and Critical Illness Insurance
  • 401k Retirement Plan
  • Paid Time Off
  • Calm App subscription for mental health support
  • Gym membership discounts

QUALIFYING JOB KNOWLEDGE, SKILLS AND ABILITIES

  • Graduated from an accredited LPN Program
  • Compact or State of Tennessee Active LPN Licensure
  • American Heart Association’s BLS certification for HealthCare Providers required upon hire
  • Two years of nursing experience; preference for experience in neurology, disease management, case management, or home health
  • Ability to provide in-home visits
  • Passion for working with individuals facing neurological challenges
  • Demonstrated ability to provide care coordination
  • Demonstrated proficiency in care coordination and electronic medical record documentation
  • Excellent oral and written communication skills
  • Proficient in Microsoft Office Suite

APPLY

To apply, send your resume and cover letter with the subject “LPN Application” using the link below.

Apply Now